Privacy Policy
1. Data Controller
Identity: ELE BARCELONA VAT Number: B10637692
Address: Torres i Amat, 21, 3rd floor, 37
Phone: +34 678 19 72 26 Email: maria@languages4life.com
2. What type of data do we process and how have we obtained it?
The categories of personal data that Languages4Life processes about its customers and users are:
Identifying data. Postal or electronic addresses. Browsing data. Data relating to queries or incidents.
All personal data is obtained directly from the individual through:
Contact forms. Newsletter subscriptions. Customer service. Cookies and web browsing. Instant messaging services.
Fields marked with an asterisk (*) in forms are mandatory. Failure to provide such data may prevent the requested service from being provided.
3. How long will we retain your data?
The personal data provided will be retained:
For as long as the contractual or commercial relationship is maintained. For as long as the individual does not request its deletion. During the legally required periods under applicable tax, commercial or administrative regulations.
Data used for commercial communications will be retained for as long as the user does not withdraw their consent. Once these periods have ended, data will be deleted applying appropriate security measures.
4. For what purposes do we process your personal data?
At Languages4Life we process the information provided by the user for the following purposes:
Managing the commercial and/or contractual relationship. Handling information requests or queries. Managing appointments, bookings or incidents. Sending commercial communications about products or services. Sending newsletters, promotions or offers. Managing contests, draws or promotions. Conducting statistical studies and market analysis. Improving the user experience on the website. Handling queries made via WhatsApp Business or instant messaging systems.
5. What is the legal basis for processing your data?
The legal basis for processing your personal data may be:
The express consent of the individual. The performance of a contract or pre-contract.
The applicable legal bases for each purpose are:
Purchase management or service provision → Contractual performance. Handling queries → Consent of the individual. Sending commercial communications → Consent.
The user may withdraw their consent at any time without affecting the lawfulness of the processing carried out prior to its withdrawal.
6. To which recipients will your data be disclosed?
Personal data may be disclosed to:
Suppliers necessary for the provision of the service. Tax, labour or legal advisory firms. Transport and logistics companies. Technology or IT platforms. Email marketing platforms.
In the event of data transfers, such third parties will be obliged to maintain the confidentiality and security of personal data. The company will not sell or share personal data with third parties for their own commercial purposes without the user’s prior consent.
7. International data transfers
In the event of using suppliers located outside the European Economic Area, the company will ensure the existence of appropriate safeguards in accordance with the General Data Protection Regulation (GDPR), such as standard contractual clauses approved by the European Commission or other legally authorised mechanisms.
8. What are your rights when you provide us with your data?
The user may exercise the following rights:
Right of access. Right of rectification. Right of erasure. Right to object. Right to restriction of processing. Right to data portability. Right to withdraw consent.
To exercise your rights, you may send a request along with a document proving your identity to:
Email: maria@languages4life.com Subject: “Data Protection”
The user may also lodge a complaint with the Spanish Data Protection Agency: Agencia Española de Protección de Datos
9. Data security
Languages4Life applies appropriate technical and organisational measures to ensure a level of security appropriate to the risk and to protect personal data against loss, alteration, unauthorised processing or access.
10. Minors
Languages4Life services are not directed at individuals under 18 years of age. Should a minor provide personal data, prior authorisation from their parents or legal guardians will be required.
11. Social media
Languages4Life maintains profiles on various social media platforms. The processing of data belonging to followers of these networks will be governed by this section, as well as by the terms of use, privacy policies and access regulations of each social platform. The company may use these profiles to inform users about its activities, products or services.
12. Cookie Policy
This website uses cookies and similar technologies. You can find all information relating to the use of cookies in our Cookie Policy: XXXX
13. Automated decisions and profiling
No automated decisions or profiling are carried out using the personal data provided by the user.
14. Communications via WhatsApp and instant messaging
Languages4Life may handle queries and communications through instant messaging services such as WhatsApp Business or other similar platforms. The user acknowledges that such communications may involve the processing of their data in accordance with this Privacy Policy.
15. Amendments to the Privacy Policy
Languages4Life reserves the right to amend this Privacy Policy to adapt it to legislative or case law developments. In the event of significant changes, users will be duly informed.
16. Acceptance and consent
The user declares having been informed of the conditions regarding the protection of personal data and accepts the processing thereof by Languages4Life, in the manner and for the purposes indicated in this Privacy Policy.
Last updated: May 2026